Zee Jay Enhances Post-Implementation Managed Services Offering

Solution Services and Managed Operations Added to Meet Customer Need

PROVIDENCE, R.I. (Mar. 30, 2023)Zee Jay Digital today announced it has enhanced its Managed Services offerings for Adobe Workfront®. The boutique digital ops advisory has added Solution Services and Marketing Operations to its line-up of ongoing services available to enterprise marketing organizations and agencies.

“We’re pleased to expand our managed services to help both new and existing clients protect their Workfront investment—and enable continuous improvement long-term,” said Eric Rotkow, Zee Jay’s founder and managing partner. 

The range of Zee Jay Digital’s Managed Services now includes: 

General Support Services: Ad hoc Q&A; best-practice advisement; system administrator enablement & support

Training/Enablement: New hire basic or custom training; live (remote) or recorded sessions; customer training materials based on materials initially used

User Adoption Services: Usage measurement; consultation on solution usability, user surveys 

System Maintenance: Add/delete users and reset passwords; data and configuration hygiene

Solution Services: New solution consultation and design; new functionality build outs; existing solution enhancements

Marketing Operations: New/existing workflow and project management solutions; asset/annotation support; financial closeouts, fiscal year set-up

See all Managed Services here.

The 2X Adobe Workfront Partner of the Year has long been known for providing the consulting and technology implementation and integration services that help marketers get more work done faster. With the expansion of its Managed Services offerings, Zee Jay signals its commitment to helping new and existing clients overcome obstacles, increase user adoption, and continuously build out new functionality. 

Tony Sanders, senior director, Americas partner sales at Adobe, supports Zee Jay’s broadened scope of managed services: “Our organization shares Zee Jay’s commitment to helping Adobe Workfront customers get the most value out of their work management investment over time. A commitment to continuous improvement in team efficiency enables our shared clients to win in the market.”

About Zee Jay Digital
Break down silos, connect your content supply chain, transform work. Agencies and enterprise marketing organizations count on Zee Jay Digital the help them stand-out in a competitive world. Zee Jay is a gold Adobe Solution Partner, and one of only four partners in the Americas that’s achieved Adobe Workfront’s Specialized status. A two-time Adobe Partner of the Year, and the architect of Work Experience (WX™) Master Planning, the boutique digital ops consultancy has led 100s of Adobe Workfront implementations and 1,000+ integrations using Workfront Fusion. More than 97% of clients say they’ll use Zee Jay again and again.

 

© 2023 Enterprise Marketing Services LLC, d/b/a Zee Jay Digital. WX and Work Experience Master Planning are trademarks or service marks of Enterprise Marketing Services LLC. Adobe and Workfront are trademarks or registered trademarks of Adobe, Inc.

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